You can read and send Zoho Mail from an email app such as Outlook, Thunderbird, or Apple Mail. IMAP syncs your inbox and folders with Zoho Mail, while SMTP sends outgoing messages. The settings below are for the Zoho Mail Pro servers in the EU data center. IMAP and SMTP Configuration details
1. Enable IMAP in Zoho Mail
Sign in to Zoho Mail in your browser. Go to Settings → Mail Accounts, select your primary email address, then turn on IMAP Access and save. If the option is missing or disabled, check whether your plan supports IMAP or ask your organization’s email administrator. help.zoho.com
2. Add your account to your email app
Choose Add Account, open the manual or advanced setup, and select IMAP. Use your full Zoho-hosted email address as the username for both servers. IMAP and SMTP Configuration details
| Setting | Incoming mail (IMAP) | Outgoing mail (SMTP) |
|---|---|---|
| Server | imappro.zoho.eu | smtppro.zoho.eu |
| Port | 993 | 465 |
| Encryption | SSL/TLS | SSL/TLS |
| Authentication | Required | Required |
Use your Zoho account password. If you have two-factor authentication enabled, open Zoho Accounts → Security → App Passwords, generate a password for your email app, and enter that password for both servers. Zoho Mail
3. Test incoming and outgoing mail
Save the account and wait for your inbox to sync. Send a test message to another email address you can access, then reply from that address and confirm the reply arrives in your Zoho inbox.
If the connection fails
- You can send but cannot receive. Confirm that IMAP is enabled and that the incoming server uses port
993with SSL/TLS. IMAP and SMTP Configuration details - You can receive but cannot send. Check that the outgoing server uses port
465with SSL/TLS and that SMTP authentication is enabled. zoho.com - Neither connection works. Check your full email address and password, then compare both server names with the Server Configuration Details in your Zoho Mail account. The correct settings depend on your account type and data center.
